Terms of Service

Please read these Terms of Service (“Terms”) carefully before using the Amor mobile application or website (collectively, the “Service”) operated by Amor (“Amor,” “we,” “us,” or “our”). By creating an account, downloading the app, or using any part of the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

IMPORTANT: THESE TERMS CONTAIN A MANDATORY ARBITRATION AGREEMENT AND CLASS ACTION WAIVER (SECTION 15). PLEASE READ SECTION 15 CAREFULLY.

1. Eligibility

You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction, whichever is greater) to use Amor. By using the Service, you represent and warrant that you meet this requirement. If you are between 13 and 18 (or the age of majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

2. Account registration and security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@amorcouples.com of any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to protect your credentials.

You may not create more than one account, transfer your account to another person, or use another person's account without their permission.

3. License to use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the Amor app on devices you own or control, solely for your personal, non-commercial use as a relationship companion tool.

This license does not include the right to: sublicense, sell, resell, transfer, modify, reverse engineer, decompile, or create derivative works of the Service; scrape or extract data from the Service; use the Service in any commercial context; or use the Service in any way that violates applicable law.

4. Your content

You retain ownership of all content you and your partner create within Amor (“User Content”). By submitting User Content, you grant us a worldwide, royalty-free, non-exclusive license to host, store, reproduce, and display that content solely as necessary to provide the Service to you and your linked partner. This license terminates when you delete your account or the specific content, subject to our data-retention obligations.

You are solely responsible for your User Content. You represent and warrant that: (a) you own or have the rights to submit the content; (b) the content does not violate any law or these Terms; and (c) the content does not infringe any third party's intellectual property, privacy, or other rights.

5. Acceptable use

You agree not to use the Service to:

• Upload, transmit, or share content that is unlawful, harassing, threatening, abusive, defamatory, obscene, or otherwise objectionable.
• Infringe any third party's intellectual property, privacy, or other rights.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Distribute malware, viruses, or any other harmful code.
• Attempt to gain unauthorised access to any system, network, or data.
• Interfere with or disrupt the Service or servers connected to it.
• Use the Service to send unsolicited communications (spam).
• Use automated tools to access, scrape, or interact with the Service.
• Engage in any activity that violates applicable local, state, national, or international law.

We reserve the right to remove any User Content and suspend or terminate any account that violates these rules, at our sole discretion, without prior notice.

6. Subscriptions and payments

Certain features of the Service require a paid subscription (“Amor Premium”). Subscriptions are offered and managed through the Apple App Store or Google Play Store (“Stores”). By purchasing a subscription, you agree to the Store's applicable terms and conditions.

• Billing: Your subscription will be billed at the rate and frequency stated at the time of purchase and will automatically renew unless cancelled.
• Cancellation: You may cancel at any time through your device's subscription settings. Cancellation takes effect at the end of the current billing period. We do not issue refunds for partial subscription periods, except where required by applicable law.
• Price changes: We may change subscription prices with reasonable notice. Continued use after a price change constitutes acceptance.
• Refunds: Refund requests must be directed to the applicable Store, not to Amor, as we do not have access to your payment information.
• Free trials: If we offer a free trial, charges begin at the end of the trial period unless you cancel before then.

7. Intellectual property

The Service, including its design, text, graphics, code, trademarks, and all other materials (excluding User Content), is owned by or licensed to Amor and is protected by copyright, trademark, and other applicable laws. You may not use our trademarks, logos, or other brand elements without our prior written permission.

8. Termination

You may stop using the Service and delete your account at any time from Profile → Settings → Delete account.

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Service ceases immediately. Sections 7, 9, 10, 11, 12, 13, 14, 15, and 16 of these Terms survive termination.

9. Disclaimer — not a counselling or medical service

THE SERVICE IS A CONSUMER ENTERTAINMENT AND RELATIONSHIP ENGAGEMENT TOOL ONLY. IT IS NOT A SUBSTITUTE FOR PROFESSIONAL RELATIONSHIP COUNSELLING, PSYCHOTHERAPY, MENTAL HEALTH TREATMENT, OR MEDICAL ADVICE. NOTHING IN THE SERVICE SHOULD BE CONSTRUED AS PROFESSIONAL ADVICE OF ANY KIND. IF YOU ARE IN CRISIS, PLEASE CONTACT A QUALIFIED PROFESSIONAL OR EMERGENCY SERVICES IN YOUR AREA.

We make no representations that the app will improve, save, or maintain any relationship. Results vary. Use of the Service is voluntary and at your own discretion.

10. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. AMOR SPECIFICALLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; (B) ANY DEFECTS WILL BE CORRECTED; (C) THE SERVICE OR SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR HARMFUL COMPONENTS; OR (D) THE SERVICE WILL MEET YOUR REQUIREMENTS.

Some jurisdictions do not allow the exclusion of implied warranties. To the extent such warranties cannot be excluded, they are limited to the minimum extent required by applicable law.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AMOR, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR: (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY; OR (C) COST OF SUBSTITUTE SERVICES — ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) FIFTY US DOLLARS ($50).

Some jurisdictions do not allow the limitation or exclusion of liability for certain types of damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Amor and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your User Content; (b) your use of or access to the Service; (c) your violation of these Terms; or (d) your violation of any third-party right, including any intellectual property, privacy, or proprietary right.

13. Third-party services and links

The Service may contain links to or integrations with third-party services (e.g., Apple Health, your device calendar). We are not responsible for the content, policies, or practices of any third-party service. Your use of any third-party service is subject to that service's own terms and privacy policy.

14. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Amor is registered, without regard to conflict-of-law principles. Subject to the arbitration agreement in Section 15, you consent to the exclusive jurisdiction of the courts in that jurisdiction for any disputes not subject to arbitration.

15. Mandatory arbitration and class action waiver

15.1 Agreement to arbitrate

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

You and Amor agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (“Dispute”) will be resolved by binding individual arbitration, not in a court of law, except as set out in Section 15.4 below. This arbitration agreement applies to all Disputes, including those arising before you agreed to these Terms.

15.2 Informal resolution first

Before initiating arbitration, you agree to contact us at support@amorcouples.com and describe your Dispute in reasonable detail. We will attempt to resolve it informally within 30 days. If we cannot, either party may proceed to arbitration.

15.3 Arbitration rules

Arbitration will be conducted by a recognised arbitral institution under its applicable consumer arbitration rules, as in force at the time the arbitration is commenced. The arbitration will be conducted in English. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.4 Exceptions

Either party may bring an individual claim in small-claims court if it qualifies. Either party may seek emergency injunctive or other equitable relief from a court to prevent irreparable harm while arbitration proceeds.

15.5 Class action waiver

YOU AND AMOR EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING OF ANY KIND. All Disputes must be brought in your individual capacity. If this waiver is found unenforceable for a particular claim, that claim must be litigated in court, but all other claims remain subject to arbitration.

15.6 Opt-out

You may opt out of the arbitration agreement within 30 days of first agreeing to these Terms by emailing support@amorcouples.com with the subject “Arbitration Opt-Out” and your account email address. Opting out does not affect any other provision of these Terms.

16. General provisions

16.1 Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Amor regarding the Service and supersede all prior agreements.

16.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms freely, including in connection with a merger or acquisition.

16.5 Force majeure

Amor will not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authority, fire, floods, accidents, strikes, pandemics, or failures of telecommunications or internet infrastructure.

16.6 Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms here and update the “Last updated” date. If we make material changes, we will notify you in-app or by email at least 14 days in advance. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

17. Contact

Questions about these Terms?
Email: support@amorcouples.com